Privacy policy
Last updated: July 31, 2026
Hanboost LLC, doing business as Hanboost (“Hanboost,” “we,” “us,” or “our”), operates this website and online store, including all related information, content, features, tools, products, and services made available through the website (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process your personal information when you visit or use the Services, make a purchase or other transaction, create an account, subscribe to our communications, interact with our advertisements, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent for a particular processing activity, such as certain marketing communications or non-essential cookies, we will request that consent separately.
1. Personal Information We Collect
For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household.
Personal information does not include information that has been anonymized, aggregated, or de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and the features you use, we may collect or process the following categories of personal information.
Contact Information
This may include:
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Name;
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Email address;
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Telephone number;
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Billing address;
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Shipping address;
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Country or region;
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Other contact information you provide.
Account Information
If you create or use a customer account, we may collect:
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Account identifiers;
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Email address;
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Login or authentication information;
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Account preferences;
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Saved addresses;
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Communication preferences;
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Account activity.
Depending on the account system available through Shopify, authentication may be completed using an email verification code or another secure authentication method.
Order and Transaction Information
This may include:
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Products you view or purchase;
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Items added to your cart;
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Order history;
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Order number;
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Transaction amount;
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Discounts or promotional offers used;
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Shipping method;
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Delivery status;
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Returns, replacements, cancellations, refunds, or warranty requests;
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Customer service history related to your transactions.
Payment Information
Payments are processed by Shopify and other payment service providers.
We may receive limited payment and transaction information, such as:
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Selected payment method;
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Billing details;
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Transaction amount;
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Payment status;
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Payment confirmation;
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Limited payment card details, such as the card brand and last digits;
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Fraud-prevention information.
We generally do not receive or store your complete payment card number, card security code, or online banking credentials.
Communications and Customer Support Information
When you contact us, we may collect the information contained in your communications, including:
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Customer support inquiries;
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Emails;
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Chat messages;
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Product questions;
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Warranty claims;
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Return or refund requests;
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Feedback;
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Survey responses;
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Photographs, videos, documents, or other files you submit.
Device and Technical Information
We and our service providers may automatically collect information about the device and network you use to access the Services, including:
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IP address;
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Browser type and version;
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Device type;
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Operating system;
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Internet service provider;
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Device identifiers;
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Cookie identifiers;
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Language settings;
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Approximate location derived from your IP address;
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Referring URLs;
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Technical logs and diagnostic information.
Website Usage Information
We may collect information about how you interact with the Services, including:
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Pages viewed;
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Products viewed;
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Search terms;
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Links clicked;
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Cart activity;
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Checkout activity;
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Date and time of access;
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Time spent on pages;
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Navigation paths;
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Interaction with marketing emails;
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Interaction with online advertisements.
Marketing and Advertising Information
We may collect information relating to your marketing preferences and interactions, including:
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Whether you subscribed to or unsubscribed from marketing communications;
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Whether you opened or clicked a marketing email;
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Advertisements you viewed or interacted with;
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Products or pages associated with your advertising activity;
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Information used to measure advertising performance;
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Information used to create or measure advertising audiences.
Reviews, Surveys, Promotions, and User Content
If you participate in a survey, giveaway, contest, promotion, product review, community activity, or similar program, we may collect:
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Your submitted responses;
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Review content;
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Ratings;
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Social media account information;
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Photographs or videos;
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Giveaway or promotion entries;
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Other content you voluntarily provide.
If you submit content to a public or semi-public section of the Services, that content may be visible to other users.
Information About Other People
If you purchase or ship a product to another person, provide another person’s contact information, or otherwise submit information about another individual, you are responsible for ensuring that you have permission to provide that information to us.
2. Sources of Personal Information
We may collect personal information from the following sources:
Directly From You
For example, when you:
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Visit or use the Services;
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Create an account;
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Place an order;
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Contact customer support;
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Request a return, replacement, refund, or warranty service;
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Subscribe to marketing communications;
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Complete a survey;
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Participate in a promotion;
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Submit a review or other content.
Automatically Through the Services
We may collect information automatically through:
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Cookies;
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Pixels;
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Tags;
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Software development kits;
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Local storage;
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Server logs;
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Similar tracking and measurement technologies.
From Shopify and Other Service Providers
We may receive information from service providers that assist us with:
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Website hosting;
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Ecommerce functionality;
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Payment processing;
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Fraud prevention;
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Order fulfillment;
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Shipping and delivery;
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Customer support;
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Data analytics;
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Email communications;
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Advertising;
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Website security;
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Cloud storage;
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Business administration.
From Advertising, Marketing, and Business Partners
We may receive information from advertising networks, analytics providers, social media platforms, referral partners, affiliates, and other business partners.
From Publicly Available Sources
We may collect information that is lawfully available from public sources, such as public social media profiles, public business directories, or other publicly available records.
3. How We Use Personal Information
We may use personal information for the following purposes.
Providing and Fulfilling the Services
We may use personal information to:
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Operate the website and online store;
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Process and confirm orders;
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Process payments;
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Arrange shipping and delivery;
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Provide order status updates;
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Process returns, replacements, refunds, cancellations, and warranty claims;
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Maintain customer accounts;
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Remember customer preferences;
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Provide product recommendations;
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Provide customer support;
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Respond to inquiries;
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Deliver products and services you request;
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Perform our contractual obligations to you.
Improving and Personalizing the Services
We may use personal information to:
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Understand how customers use the Services;
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Improve website functionality;
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Improve products and customer support;
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Personalize content and product recommendations;
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Analyze shopping behavior;
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Identify technical problems;
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Test new features;
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Conduct research and analytics;
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Improve the overall customer experience.
Marketing and Advertising
Subject to applicable law and your communication or cookie preferences, we may use personal information to:
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Send promotional emails or other marketing communications;
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Provide information about products, launches, offers, promotions, surveys, or events;
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Display advertisements on our website or third-party platforms;
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Personalize advertising;
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Create or measure advertising audiences;
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Measure the effectiveness of marketing campaigns;
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Understand whether advertisements lead to website visits, purchases, or other actions.
Our advertising and analytics partners may include platforms such as Meta, Google, Reddit, Shopify, and other advertising or measurement providers that we use from time to time.
Security, Fraud Prevention, and Abuse Detection
We may use personal information to:
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Verify transactions;
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Authenticate accounts;
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Detect and prevent fraud;
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Investigate suspicious or unauthorized activity;
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Protect customers, our business, and the public;
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Maintain website and payment security;
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Enforce our terms and policies;
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Prevent misuse of the Services.
Communications
We may use personal information to:
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Respond to customer inquiries;
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Provide customer service;
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Send order and shipping notifications;
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Provide product safety, recall, or service information;
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Communicate about returns, refunds, replacements, or warranties;
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Maintain our business relationship with you.
Legal and Regulatory Purposes
We may use personal information to:
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Comply with applicable laws and regulations;
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Maintain tax, accounting, transaction, and business records;
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Respond to lawful requests from courts, regulators, law enforcement agencies, or government authorities;
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Establish, exercise, or defend legal claims;
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Investigate disputes;
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Enforce agreements and policies;
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Protect our legal rights and the rights of others.
Business Operations
We may use personal information for internal business purposes, such as:
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Financial management;
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Auditing;
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Reporting;
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Inventory planning;
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Product development;
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Business forecasting;
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Corporate governance;
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Business continuity;
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Evaluating or completing a merger, financing, acquisition, restructuring, sale, or other business transaction.
4. Legal Bases for Processing in the EEA and United Kingdom
If you are located in the European Economic Area (“EEA”) or the United Kingdom, we process your personal information under one or more of the following legal bases.
Performance of a Contract
We process personal information when necessary to:
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Process your order;
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Process payment;
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Arrange delivery;
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Provide customer support;
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Process a return, replacement, refund, or warranty claim;
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Provide other Services you request.
Consent
We rely on consent where required, including for:
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Certain marketing communications;
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Non-essential cookies;
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Certain analytics or advertising technologies;
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Other processing activities for which we specifically request your consent.
You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing conducted before the withdrawal.
Legitimate Interests
We may process personal information when necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
These legitimate interests may include:
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Operating and improving our business;
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Providing customer service;
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Understanding customer preferences;
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Improving products and services;
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Securing the Services;
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Preventing fraud;
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Maintaining business records;
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Measuring business and advertising performance;
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Protecting our legal rights.
Compliance With Legal Obligations
We may process personal information when necessary to comply with:
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Tax and accounting requirements;
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Consumer protection laws;
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Product safety requirements;
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Regulatory obligations;
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Law-enforcement requests;
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Court orders;
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Other applicable legal obligations.
Establishing or Defending Legal Claims
We may process personal information where necessary to establish, exercise, or defend legal claims.
5. Cookies and Similar Technologies
We and our service providers use cookies, pixels, tags, local storage, software development kits, and similar technologies to operate, secure, analyze, and improve the Services.
These technologies may be used for the following purposes.
Strictly Necessary Technologies
These technologies are required to:
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Operate the website;
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Provide shopping cart and checkout functions;
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Process payments;
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Maintain account sessions;
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Prevent fraud;
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Protect website security;
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Remember privacy preferences.
Because these technologies are necessary for the Services to function, they may not be optional.
Functional Technologies
These technologies help us remember choices and provide enhanced features, such as:
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Language settings;
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Region settings;
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Account preferences;
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Previously viewed products;
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Other customized functionality.
Analytics Technologies
These technologies help us understand:
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How visitors use the Services;
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Which pages and products are popular;
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How users navigate the website;
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Whether technical errors occur;
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How website performance can be improved.
Advertising Technologies
These technologies may help us and our advertising partners:
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Deliver advertisements;
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Measure advertising performance;
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Understand whether an advertisement led to a visit or purchase;
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Limit repetitive advertisements;
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Create or measure advertising audiences;
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Provide advertising based on activity across websites or services.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
You can manage your preferences through our cookie banner or cookie preference tool. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect the availability or functionality of parts of the Services.
6. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients for legitimate business purposes.
Shopify
Our store is hosted and powered by Shopify. Shopify processes personal information to provide ecommerce, hosting, checkout, payment, analytics, security, and related services.
Service Providers and Contractors
We may disclose personal information to service providers that assist us with:
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Payment processing;
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Website hosting;
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Information technology;
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Cloud storage;
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Data analytics;
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Customer support;
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Email delivery;
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Marketing services;
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Fraud prevention;
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Order management;
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Fulfillment;
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Warehousing;
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Shipping;
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Customs clearance;
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Delivery;
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Warranty services;
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Professional services.
These parties may process information on our behalf and under contractual or legal obligations.
Payment Providers and Financial Institutions
We may disclose information to payment processors, banks, card networks, digital wallet providers, and financial institutions in order to process transactions, prevent fraud, issue refunds, or resolve payment disputes.
Fulfillment and Shipping Partners
We may disclose information to:
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Warehouses;
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Logistics providers;
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Shipping carriers;
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Customs agents;
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Delivery providers;
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Local return facilities;
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Other parties involved in fulfilling, delivering, returning, or replacing products.
Advertising and Analytics Partners
We may disclose identifiers, device information, usage information, commercial information, and advertising interaction information to advertising, social media, and analytics partners.
Depending on applicable law, some of these disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising,” even when no money is exchanged.
You may have the right to opt out of these activities as described in the “Your Privacy Rights and Choices” section below.
Business and Professional Advisers
We may disclose information to:
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Accountants;
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Auditors;
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Lawyers;
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Insurers;
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Consultants;
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Financial advisers;
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Other professional advisers.
Affiliates and Corporate Group Members
We may disclose information to our affiliates, subsidiaries, parent companies, or other companies under common ownership or control, where applicable.
Legal Authorities and Other Parties
We may disclose personal information when we believe disclosure is necessary to:
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Comply with applicable law;
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Respond to a subpoena, court order, warrant, or other valid legal process;
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Respond to a request from a regulator, law-enforcement agency, or government authority;
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Protect the safety, rights, or property of Hanboost, our customers, or others;
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Investigate fraud, illegal activity, security incidents, or violations of our policies;
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Establish, exercise, or defend legal claims.
Business Transactions
We may disclose or transfer personal information in connection with an actual or proposed:
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Merger;
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Acquisition;
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Financing;
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Reorganization;
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Bankruptcy;
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Sale of assets;
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Change of control;
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Other business transaction.
At Your Direction or With Your Consent
We may disclose information when you direct us to do so or otherwise provide your consent.
7. Relationship With Shopify
The Services are hosted and powered by Shopify.
Shopify collects and processes personal information about your access to and use of the Services in order to provide, secure, operate, and improve Shopify’s services and our store.
Information you submit through the Services may be transmitted to and processed by Shopify and other service providers located in countries other than the country where you live.
We may use certain Shopify features that use information from your interactions with our store, Shopify, and other Shopify merchants to provide enhanced services, analytics, fraud prevention, personalization, or advertising functionality.
In some circumstances, Shopify may process personal information as an independent controller for its own purposes, including to provide and improve Shopify services, support enhanced features, protect its platform, and respond to requests concerning data for which Shopify is responsible.
You can learn more by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
8. Sale, Sharing, and Targeted Advertising
We do not sell personal information in exchange for money.
However, depending on the definitions under applicable privacy laws, our use of certain advertising, analytics, and social media technologies may be considered:
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A “sale” of personal information;
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“Sharing” personal information;
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Processing personal information for targeted advertising;
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Cross-context behavioral advertising.
The categories of personal information that may be involved include:
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Identifiers;
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Internet or electronic network activity;
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Device information;
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Commercial information;
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Advertising interaction information;
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Inferences concerning interests or preferences.
The recipients may include:
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Advertising networks;
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Social media platforms;
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Analytics providers;
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Marketing technology providers;
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Shopify and its advertising or enhanced-service partners.
You may opt out of applicable sale, sharing, or targeted advertising by using the Your Privacy Choices link available in the footer of our website or through any other opt-out method we make available.
Where required by law, we also recognize supported opt-out preference signals, such as the Global Privacy Control.
9. United States State Privacy Disclosures
Depending on where you reside and whether the applicable law applies to us, you may have rights regarding your personal information.
During the preceding 12 months, we may have collected the categories of personal information described in the “Personal Information We Collect” section of this Privacy Policy.
We may have collected that information from the sources described in the “Sources of Personal Information” section.
We may have used that information for the business and commercial purposes described in the “How We Use Personal Information” section.
We may have disclosed personal information for business purposes to the categories of recipients described in the “How We Disclose Personal Information” section.
Categories Disclosed for Business Purposes
During the preceding 12 months, we may have disclosed the following categories for business purposes:
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Identifiers;
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Contact information;
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Customer records;
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Commercial information;
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Payment and transaction information;
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Internet or electronic network activity;
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Device information;
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Customer service communications;
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Approximate geolocation information;
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Inferences regarding preferences or interests.
These categories may have been disclosed to:
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Shopify;
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Payment processors;
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Fraud-prevention providers;
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Fulfillment and shipping providers;
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Cloud and technology providers;
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Customer support providers;
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Analytics providers;
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Advertising and marketing partners;
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Professional advisers;
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Government or legal authorities where required.
Categories Sold, Shared, or Used for Targeted Advertising
We do not sell personal information for monetary compensation.
Depending on applicable legal definitions, during the preceding 12 months we may have shared or made available the following categories for targeted or cross-context behavioral advertising:
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Identifiers;
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Device and browser information;
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Internet or network activity;
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Commercial information;
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Advertising interaction information;
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Inferences regarding interests or preferences.
These categories may have been made available to advertising networks, social media platforms, analytics providers, marketing technology providers, and Shopify-related advertising services.
Sensitive Personal Information
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals or for purposes other than those permitted by applicable law.
Minors
We do not knowingly sell or share personal information of individuals under 16 years of age.
10. Third-Party Websites, Platforms, and Social Media
The Services may contain links to websites, social media platforms, communities, applications, or other online services operated by third parties.
We are not responsible for the privacy, security, content, accuracy, or practices of third-party services that we do not control.
When you leave our Services or interact with a third-party feature, you should review the third party’s privacy policy and terms.
Information you post in public or semi-public locations, including product reviews, social media pages, online communities, or third-party platforms, may be viewed and used by other people. You should avoid publicly posting information that you consider confidential.
The inclusion of a third-party link does not necessarily mean that we endorse the third party or its services.
11. Marketing Communications
Subject to applicable law, we may send you promotional communications relating to:
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Products;
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Offers;
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Product launches;
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Crowdfunding campaigns;
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Events;
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Giveaways;
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Surveys;
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Company updates;
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Other marketing information.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
After you unsubscribe, we may retain limited information necessary to record and honor your preference.
Unsubscribing from promotional communications will not prevent us from sending non-promotional communications, including:
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Order confirmations;
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Shipping updates;
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Account notices;
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Safety notices;
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Customer service responses;
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Return or refund communications;
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Warranty communications;
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Other transactional or legally required messages.
12. Security of Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
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Unauthorized access;
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Loss;
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Misuse;
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Alteration;
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Disclosure;
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Destruction.
However, no method of transmission over the internet and no electronic storage system is completely secure. We cannot guarantee absolute or perfect security.
You are responsible for keeping your account access information and devices secure. You should not share authentication codes, passwords, or other account access information with unauthorized persons.
Please do not send sensitive payment details, passwords, government identification numbers, or other confidential information through unsecured communication channels.
If we become aware of a personal data breach, we will take reasonable steps to investigate and address it and will provide notifications where required by applicable law.
13. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.
For example:
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Order, transaction, payment, tax, customs, and accounting records may be retained for the period required by applicable tax, accounting, and commercial laws;
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Account information may be retained while your account remains active and for a reasonable period afterward;
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Customer service and warranty communications may be retained for as long as necessary to resolve the issue, provide warranty support, manage disputes, and maintain appropriate business records;
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Marketing information may be retained until you unsubscribe, withdraw consent, or otherwise object, after which limited suppression information may be retained to honor your request;
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Cookie, analytics, and advertising information may be retained according to the duration of the applicable cookie, technology, or service-provider setting;
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Fraud-prevention and security records may be retained for as long as reasonably necessary to protect our business, customers, and Services;
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Information relevant to a dispute or legal claim may be retained until the matter is fully resolved and any applicable limitation period has expired.
When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.
14. International Transfers
Hanboost operates internationally, and our service providers may be located in multiple countries.
Your personal information may therefore be transferred to, stored in, or processed in countries outside the country where you live, including the United States and other jurisdictions where we or our service providers operate.
The privacy and data protection laws of those countries may differ from those in your jurisdiction.
When personal information is transferred from the EEA, United Kingdom, Switzerland, or another jurisdiction that restricts international data transfers, we will use an appropriate transfer mechanism where required, such as:
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An adequacy decision;
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Standard Contractual Clauses approved by the European Commission;
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The United Kingdom International Data Transfer Agreement or UK Addendum;
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Another legally recognized safeguard or derogation.
15. Children’s Privacy
The Services are not directed to children under 16 years of age or the minimum age required under applicable law.
We do not knowingly collect personal information directly from children in violation of applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at support@hanboost.com. We will review the request and delete the information where required by law.
We do not knowingly sell or share personal information of individuals under 16 years of age.
16. Your Privacy Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights.
Right to Access or Know
You may have the right to request information about:
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The personal information we hold about you;
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The categories of information collected;
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The sources of the information;
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The purposes for which it is used;
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The categories of recipients to whom it has been disclosed;
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Specific pieces of personal information we maintain about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to legal exceptions.
For example, we may need to retain certain information to:
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Complete a transaction;
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Provide a requested service;
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Prevent fraud;
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Maintain security;
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Comply with tax, accounting, or legal obligations;
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Establish or defend legal claims.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive certain personal information in a portable and technically feasible format.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on your jurisdiction, you may have the right to opt out of:
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The sale of personal information;
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Sharing for cross-context behavioral advertising;
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Processing for targeted advertising.
You may submit an opt-out request using the Your Privacy Choices link in the footer of our website.
Global Privacy Control
Where required by applicable law, we process supported Global Privacy Control signals as an opt-out request for the browser and device sending the signal.
Where we can reasonably associate the signal with a customer account, we may apply the request to that account as required by law.
Other than legally recognized opt-out preference signals, we do not currently respond to general “Do Not Track” browser signals.
Right to Restrict Processing
If you reside in the EEA or United Kingdom, you may have the right to ask us to restrict certain processing activities.
Right to Object
If you reside in the EEA or United Kingdom, you may have the right to object to processing based on legitimate interests.
You may also object at any time to the processing of personal information for direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Withdrawal of consent will not affect the lawfulness of processing that occurred before withdrawal.
Right to Appeal
Residents of certain jurisdictions may have the right to appeal our decision regarding a privacy request.
You may submit an appeal by replying to our decision or contacting us at support@hanboost.com with the subject line “Privacy Request Appeal.”
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Authorized Agents
Where permitted by law, you may authorize another person to submit a privacy request on your behalf.
We may require the authorized agent to provide proof of authorization, and we may also require you to verify your identity directly with us.
17. How to Exercise Your Rights
You may exercise an applicable privacy right by:
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Emailing support@hanboost.com;
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Using the Your Privacy Choices link in the footer of our website for applicable advertising opt-out requests;
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Using another privacy request method made available through the Services.
Please clearly describe the right you wish to exercise and provide enough information for us to locate the relevant records.
We may need to verify your identity before processing a request. Verification may require confirmation of information associated with your order, account, email address, or other interactions with us.
We will only request information reasonably necessary to verify and process the request.
We will respond within the period required by applicable law. If we require additional time, we will notify you where required.
18. Complaints
If you have concerns or complaints about how we handle personal information, please contact us at support@hanboost.com.
We will review and respond to privacy complaints within the period required by applicable law.
If you are located in the EEA, you may have the right to lodge a complaint with the data protection authority in the country where you live, work, or believe an infringement occurred.
If you are located in the United Kingdom, you may have the right to lodge a complaint with the UK Information Commissioner’s Office.
If you are located in another jurisdiction, you may have the right to contact your applicable privacy or data protection regulator.
We encourage you to contact us first so that we have an opportunity to address your concerns.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes to our products or Services;
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Changes to our business practices;
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Changes to our service providers;
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Changes to legal or regulatory requirements;
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Security, operational, or technical developments.
When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date.
Where required by law, we will provide additional notice or request consent before material changes take effect.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us.
Hanboost LLC
Doing business as Hanboost
Email: support@hanboost.com
Mailing address for privacy inquiries:
30 N Gould St, Ste N
Sheridan, WY 82801
United States
For purposes of applicable data protection laws, Hanboost LLC is the controller of the personal information described in this Privacy Policy, except where another party is identified as independently responsible for a particular processing activity.

